This current period of uncertainty has certainly affected all of us, in one way or another. While the event industry tries to adjust and adapt to these challenging circumstances, Tableclothsfactory is here to support our awesome customers and ease your worries during these difficult times. If the latest developments in the ongoing COVID-19 situation has required you to modify your planned events, not to worry. We understand, and we want to help.
For the duration of the current COVID-19 situation, we have extended our return policy to a full 180 days for all orders placed this year, 2020.
-Returns for REFUND has been extended from 30 to 60 days.
-Returns for STORE CREDIT has been extended from 60 to 180 days.
This means if you have already received your order, and would now need to modify or postpone your event, we make it easy for you to do so. If your spring/summer event now needs to be postponed until fall/winter, not a problem! We’ll be more than happy to help you prepare the theme/color/product changes and still make your future, dream event a reality! For full details, please check our updated return policy here: https://tableclothsfactory.com/pages/shipping-information
We hope the increased return window helps to ease our existing customers’ minds a bit during this difficult time. It’s one less thing to worry about, and who doesn’t love that?! To our potential customers, we may not know how long this period of uncertainty will last, but we got your back regardless! Please always visit us with peace of mind, knowing that we’ll consistently do our best to serve you, in any way we can. Please stay safe out there!
Yours truly,
Your friends at tableclothsfactory.com
